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Good stuff...be sure to none 1 at a lower placeAllI shake off created a simple tool that I have given to our UPNY TeleSales reps to patron them best identify which consider project a guest should be on. It should be simple to use. In release the customer, the rep enters the customers expected of calls he/she entrust make on a effortless basis (weekdays ONLY), and the program will calculate which Americas Choice calculate plan would be the least expensive, and which grade plan would give the customer the most value (given their usage).The purpose of the sheet is to help UP-SELL to higher rate plans, focusing more on the VALUE of the plans vs. the COST.The spreadsheet is LOCKED, prohibiting a rep from qualification any changes. It allows him/her to enter the of ph angiotensin converting enzyme calls the customer is expected to use daily (weekdays). This "should be" the only cell the rep needs to enter in, although one other cell is left UNLOCKED ... the average minutes/call. in that respect are, in 2002, 21.75 weekdays/ month, which is hard-coded in.KEEP IN MIND, PLZ ... this is a simple tool to help guide the rep to which rate plan to suggest. It is non a proficient blown detailed report of what the customer will be billed. It should not be shown to customers. It takes simple assumptions into consideration (ie should the customer still have >10% of his plan minutes left over at the end of the month or should the delta between two rate plans exceed $25 or more per month, the program will not recommend the next rate plan up). Keep in mind also that this is refreshfully created and has not been tested yet by the reps. Should any reps find any errors or suggestions to improve it, please let me know and I will pose &/or enhance it. It should be self-explanatory, but I will be happy to go over it with anyone that asks. As I light upon feedback from reps, I will make changes and send you out a new & improved version. I am sending t his to you in hopes that you efficiency find it useful in your channels as well. If you wish to not receive future versions, just let me know.INSTRUCTIONS1.) The simplicity is to have the reps probe to find out how many calls/weekday the customer is expecting to make. This program DOES non calculate "off-peak" airtime.